What goes on a statement of account
- Your details and the customer's, with an account number if you use one.
- The statement date and period.
- Every invoice, payment and credit in the period, with dates and invoice due dates.
- A running balance, so each line shows what was owed at that point.
- The opening balance, total charges, total payments and the amount due.
- An ageing summary showing how much is current and how much is overdue.
- Payment instructions, so settling the balance is easy.
When to send a statement
Many businesses send statements monthly to customers who buy on account, such as wholesale, trade and retainer clients. A statement is also useful before chasing an overdue balance: it shows the full picture, including anything the customer may have missed.
Statement vs invoice
An invoice bills for one sale. A statement summarises all of a customer's invoices, receipts and credit notes together, so you can both agree on the balance.
If a balance is overdue, the late payment interest calculator shows the interest and fees you can add.