What goes on a delivery note
- Deliver-to address, which can differ from the customer’s billing address.
- The order or PO number the delivery belongs to.
- Items with SKUs, the quantity ordered and the quantity delivered.
- Delivery details: driver or courier, vehicle or consignment reference, and package count.
- A received-by section with name, signature and date.
Why a signed delivery note matters
If a customer later says goods never arrived or arrived damaged, a signed delivery note settles it. It also tells your accounts team that the order is ready to bill, and it makes partial deliveries clear for everyone.
From order to delivery to invoice
Confirm the order with a sales order, pack it with a packing slip, hand it over with a delivery note, then bill it with an invoice. Each document carries your details across, so nothing is retyped.